When you use the Televerde site or our products and services, we may collect the following information that you provide to us and which may constitute personal data:
Moreover, if you contact us or when we contact you, a record of this correspondence may be kept.
Information Collected Automatically
The software used on the Site may automatically collect the following information from you that may constitute personal data:
Cookies and Other Analytics Technologies
(i) Information Received From Third Parties
We may collect the following information from third parties, such as Clients, from publicly available websites and other sources, and from third party data providers that may, in certain circumstances, constitute personal data:
If you are an individual representing a Client, we use personal data about you for the following purposes:
If you are an individual representing a Prospect, we may use personal data about you for the following purposes:
Moreover, we may use personal data about you for the following purposes:
The personal data we collect may be sold, leased, rented, or otherwise disclosed in the following manner:
(ii) Data collected automatically
(iii)Data received from third parties
The data received from third parties may be sold, leased, rented, or otherwise disclosed to the following third parties
Moreover, we may disclose information to third parties in an aggregate format that does not constitute personal data and does not allow the direct identification of individuals.
You have the following rights with respect to the personal data we hold about you:
In some instances Televerde has no direct relationship with the individuals whose personal data it processes. An individual
who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to Televerde’s Client
(the data controller).
Below you will find additional privacy information you may find important:
Protecting Information About You
PROTECTING YOUR USERNAME AND PASSWORD FROM UNAUTHORIZED ACCESS IS YOUR RESPONSIBILITY. While we use commercially reasonable security measures to prevent unauthorized persons from accessing our files or tampering with the Site, we cannot guarantee that these efforts will always be successful. WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT OUR SAFEGUARDS WILL PROTECT THE PERSONAL DATA ABOUT YOU. PERSONAL DATA ABOUT YOU MAY BE ACCESSED AND VIEWED BY OTHER INTERNET USERS, WITHOUT YOUR KNOWLEDGE AND PERMISSION, WHILE IN TRANSIT TO OR FROM US. WE CANNOT AND DO NOT ENSURE, REPRESENT, WARRANT, OR GUARANTEE THE SECURITY OF ANY INFORMATION YOU TRANSMIT THROUGH THE SITE.
We may retain personal data about you for as long as your MyAccount is active or as needed to provide you our products and services, to comply with our legal obligations, to resolve disputes and to enforce our agreements.
International Transfers of Personal Data
The Site and/or our products and services may be hosted on servers located in countries outside your own country. The laws applicable to the protection of personal data in such countries may be different from those applicable in your home country. In particular, if you are located within the European Union (the “EU,”), please note that personal data collected by us may be transferred outside the EU/ European Economic Area (the “EEA”). YOU CONSENT TO PERSONAL DATA ABOUT YOU BEING TRANSFERRED OUTSIDE YOUR OWN COUNTRY AND, WHERE APPLICABLE, OUTSIDE THE EU AND/OR EEA.
European Union and Switzerland Origin Data
Televerde participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov] Televerde is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Televerde complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Televerde is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including for purposes of meeting national security or law enforcement requirements. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
Your California Privacy Rights
California law permits users that are residents of California to request the following information regarding our disclosure of their personal information to third parties for those third parties’ direct marketing purposes (i) a list of certain categories of personal information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year; (ii) the identity of certain third parties that received personal information from us for their direct marketing purposes during that calendar year; and (iii) examples of the products or services marketed (if we have that information). If you are a California resident and would like to make such a request, please email us at firstname.lastname@example.org.
If have any questions about this policy or any of the above, please email us at email@example.com You may contact us
by mail at:
Televerde United States Headquarters
4636 E University Drive Suite #150
Phoenix, AZ 85304
Televerde European Headquarters
3rd Floor; 53 Bothwell Street
Glasgow G2 6TS
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