Client Success Management

We are here to serve as your strategic partner and deliver exceptional results through every stage of the marketing funnel and sales pipeline with global demand generation excellence. Because we align our definition of success to yours, we understand there is no scenario in which we are successful while you are not.

 

Success Through Collaboration

You are supported by a dynamic team of experts that work together to ensure that your team’s goals are met.

We encourage you to ask questions and take a collaborative approach as success is clearly defined and your programs are designed and implemented. We believe in transparency, establishing milestones and adapting tactics based on data analysis and client feedback. Campaigns do not end; they evolve. So will our strategy.

A commitment to accountability and transparency means that your success is our success.

 
 

The Process

We implement demand generation best practices through proven people, processes and technology. But, it all starts with research and due diligence. Our goal is to become experts in your organization and your solution value proposition to arm our internal teams with the information and tools required to have real business conversations around your unique sales story. Every program is custom-built to suit the unique goals of the client. However, three key elements are universally considered as an integrated strategy is developed:

 

Whether digital or tele-focused, your Data Strategy is developed with a focus on understanding not just your overall goals, but also your target market and personas.

Messaging, Content and Training is developed with your brand in mind. Our team of creators combines your value proposition, target audience pain points and competitive advantages to develop strong, convincing messaging. Through ongoing training, our experts optimize the messaging as the project evolved based on market response.

We use Innovative Technologies to execute integrated demand gen campaigns that leverage best-in-class marketing automation, reporting and account based marketing strategies to deliver actionable insights and results. We stay on top of industry best practices and are continuously improving our processes for marketing and selling in complex environments.

 

Throughout the engagement, we represent your brand as an extension of your sales and marketing teams, with all efforts transparently reflected in MyAccount, our cloud-based business intelligence reporting dashboard.

 
 

What is MyAccount?

MyAccount is our easy-to-use self-service portal that allows users to gauge the pulse of their programs. Users can access Televerde’s full suite of sales enablement tools and control what information they want to view and receive. Functionality for MyAccount includes:

  • Lead Delivery & Management
  • Feedback and Forecasting Tool
  • Collaborative Environment
  • Information on Campaign Performance at a Glance
  • In-depth Reporting
  • Dashboard with Drill-down Capabilities
 
 

Let’s Start Driving Results

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