Vince Barsolo
Morag Lucey

Chief Executive Officer

MOrag Lucey

Chief Executive Officer

Morag joins Televerde with 25 years of leadership and marketing experience, with emphasis on account-based marketing, demand gen and marketing communications and branding. She served as Chief Marketing Officer at both Avaya and BAE Systems, held the CEO position for VirtualCMO Limited, and gained expertise in senior marketing positions at Applied Intelligence Limited, Convergys and SAP.

Morag is deeply inspired by Televerde’s purpose. She is looking forward to growing and supporting our client base, while also expanding our business model to provide opportunity for other disempowered communities around the globe.

Morag loves anything that challenges the mind and body. She’s is an avid hiker, mountain climber, bicyclist and golfer. She resides in Cave Creek, Arizona with her husband Mike.

Vince Barsolo
Vince Barsolo

Chief Operating Officer

Vince Barsolo

Chief Operating Officer

Vince leads all contact center operations and training. Vince, who began his career with Televerde in 1995, previously led our call centers in Perryville and played a critical role in the creation of our sales networks, expansion of our contact centers, and key account relationship management.

Vince has a degree in Journalism from Northern Arizona University.

When asked what he’s looking most forward to in 2019, Vince doesn’t hesitate, “Blending all the cool new technology into our service mix and seeing how it affects contact and conversation rates for our customers.”

Vince enjoys escaping to his cabin in Prescott, Arizona, teeing off at new golf courses around the globe, and supporting his beloved Pittsburgh Steelers.

Michelle Cirocco
Jill Barnard

Chief Financial Officer

Jill Barnard

Chief Financial Officer

Jill is a visionary CFO who is focused on strategic movements and fast company growth. She comes to us with 30-years of executive experiences across seven industries. She’s previously served as CFO at Mountainside Fitness, Equipment Brokers Unlimited, DeLorme Associates and National Processing Management Group. She holds a Bachelor of Business Administration from Western Michigan University.

Jill is a strong advocate of the Televerde business model. She’s excited about our new tech stack not only serving our clients but growing our company to reach our goal of transforming 10,000 lives.

Jill is passionate about animals and volunteers with several organizations. She is also an avid world traveler.

Vince McLain
Aamna Jalal

General Counsel

aamna jalal

General Counsel

Aamna Jalal joined Televerde in January 2019. She is an experienced General Counsel and business strategist with a strong focus on helping companies achieve business goals while adequately managing legal risk. She has proven success as a dynamic business leader adept at building consensus and motivating others.

Prior to joining Televerde, Aamna has worked on both coasts and internationally, negotiating and documenting deals, and advising on risk management, corporate expansion, employment and intellectual property matters. Aamna enjoys cooking, traveling and princess parties with her five year old.

Lynne Oldham
Michelle Cirocco

Chief Social Responsibility Officer

Michelle Cirocco

Chief Social Responsibility Officer

Michelle Cirocco is our Chief Social Responsibility Officer. Michelle joined Televerde in 1999 and has held several leadership positions including Chief Marketing Officer. Michelle is a strong customer champion with a tireless commitment to demand generation excellence and best practices.

Michelle earned her MBA from Arizona State University where she also serves as an Advisory Board Member for the Center for Services Leadership. She holds multiple certifications from SiriusDecisions. Michelle is an avid TED fan and recently organized and hosted TEDxPerryvilleCorrectional, which looked behind the curtain of incarceration to show the potential that exists in giving second chances.

About her new position, Michelle says she’s excited to further expand Televerde’s social footprint so we can create even more opportunities that transform lives.

Michelle dedicates a significant amount of her free time giving back to her local community by volunteering for the Phoenix Rescue Mission,  Athena International, and the Arouet Foundation.

Cathy Wright
Kellie Walenciak

Head of Corporate Communications

Kellie Walenciak

Head of Corporate Communications

Kellie Walenciak joined Televerde in November 2018. She leads Public Relations, Internal Communications and Social Media. Previously, Kellie spent 14 years at Avaya, most recently as head of Employee Engagement. Earlier in her career, she held roles in Internal Communications and Marketing at Prudential Financial and PSEG Energy Technologies; respectively.

Kellie was drawn to Televerde because of the uniqueness and strength of the business model. She’s looking forward to helping the company amplify their story, extend their global reach to other disempowered communities, and highlight the work they are doing to drive societal change.

Kellie is an active member and supporter of Farm Sanctuary in Watkins Glen, New York. She enjoys spending time with her husband Matt and their three children, vegan cooking, hiking, traveling, weekends in Manhattan, and the occasional political debate. She resides in Easton, PA.

Cathy Wright
Julie Salomone

Head of Human Resources

julie salomone

Head of Human Resources

Julie Salomone leads our HR function and the Employee Experience team, which includes strategic HR planning; talent recruitment, engagement, development & retention; performance management; employee relations; and compensation and benefits.

Julie joins Televerde with 20 years’ experience working in Human Resources, most recently as head of People Operations for Tuft & Needle. She’s held HR positions at Forever Resorts, Kona Grill, USC Auxiliary Services and Target.

Julie earned a Master of Arts in HR Management from Ottawa University and is PHR certified.

Vince McLain
Taylor Napierski

Head of Client Success

Taylor Napierski

Head of Client Success

Taylor joined Televerde in August of 2018. He spent 10 years as a thought leader and strategist within the finance and technology sectors. He developed extensive experience in customer journey and experience mapping, the voice of the customer strategies and building industry-leading customer support solutions.

Taylor earned a bachelor’s degree in Business Management and an International MBA in Global Management from the Thunderbird School of Global Management.

He’s an avid competitor in Tough Mudder and Spartan races and enjoys spending time outdoors with his wife and their three children.

 

Lynne Oldham
Chad Angle

Head of Call Center Operations

Chad Angle

Head of Call Center Operations

Chad joined Televerde in October of 2018. He brings global sales, marketing and operations experience from a variety of industries including retail, non-profit, construction, financial services, government and military, hospitality and more.

As a transformation leader, he utilizes his learning and development background to support his ideal that training and performance improvement concepts are universal.

He earned his bachelor’s degree in Business Administration and Management from Liberty University and completed the Executive Leadership Program from Yale University.

During his free time, Chad enjoys camping, being outdoors and spending time with his wife and newborn baby.

Cathy Wright
Michele Putman

Head of Service Delivery

Michele putman

Head of Service Delivery

Michele Putman is our head of Services Delivery. She joined Televerde in April 2018. Her professional motto, “Collaborating with stakeholders–Developing effective strategies–Achieving comprehensive company goals,” is the culmination of 20+ years of experience in global sales, account management and operations, working within a variety of industries in both B2B and B2C environments.

As a team-focused, process-driven leader, she brings her extensive understanding of the client experience to align internal department protocols to exceed customer expectations. She is dedicated to being of service in and outside of work and is excited to be at Televerde alongside a team of inspirational, philanthropic minded people.

She earned her bachelor’s degree in Communications from the University of Arizona, holds a secondary education certification from Ottawa University and completed her master’s degree in Psychology from The University of Santa Monica.

Michele is an avid international traveler who is 4 continents down and three to go!