Our Values

Our values support our mission, shape our culture and guide how we conduct business day-to-day.

 

Win to the Power of 4

Our success is tied integrally with that of our clients, our employees and the communities in which we operate through business operations that result in a sustainable profit for all involved.

Be Curious

Pursuit of learning helps us to grow and develop insight.

Quality First

Set the bar at excellence and raise it incrementally from there.

Embrace Uncertainty

The beauty of the world is that nothing is pre-determined; our involvement will positively impact the outcome.

Step Up

Take personal responsibility for acting in the best interest of the customer, the company and our fellow employees at all times.

People Matter

By taking a thoughtful approach to business interactions and human relationships we improve all that is around us.

Encourage Innovation

We are a flexible, agile, passionate organization that seeks a better way to accomplish results.

Do the Right Thing

By continuously reflecting on personal values and behaving in a way that exudes honesty and ethical standards, we ensure that Televerde is a great place for employees, clients and others in the community

Vision

To be the global leader of market insight.

Mission

The mission of Televerde is to improve the business of our clients, the lives of our employees and the communities in which we operate. We commit to providing solutions that create wisdom from data, embracing innovative technology and stimulating intellectual curiosity. Our passion is to exceed client expectations and create customer loyalty through continuous improvement.

Commitment to Social Responsibility

The success of Televerde is entirely connected to giving back to our communities and ensuring employees have opportunities they might not otherwise have. This is why we work closely with Correctional Industries to staff a portion of our contact centers with intelligent, driven women eager to learn business skills they can use for our clients and as they leave to pursue a career in the community. They are the most highly-trained, knowledgeable, dedicated and ambitious teleservices agents in the industry.

More than a unique business model, our commitment to social responsibility is a responsibility to do the best work possible for our clients while improving the lives of our employees and our community at large. By investing in our people, we see the highest results in the market. Our community investments extend well beyond Televerde’s walls. We choose non-profit organizations to support annually. The non-profit organizations we’re currently supporting include:

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